Call Centre jobs in Birmingham

The Role On behalf of our client, we are recruiting a Call Centre Advisor to join their busy operation at Birmingham Business Park....

Key Responsibilities • Handle inbound and outbound customer calls in a fast-paced call centre environment • Respond to customer complaints and queries via phone and email • Investigate complaints thoroughly and provide clear, professional resolutions...

We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham!...

NO ONE is excluded regardless of experience or qualifications, only a will to learn and follow simple instructions online as we welcome prospects from all sectors including sales, administration assistant, customer service, cleaning, warehouse, delivery drivers, retail, call centre, factory...

Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales based team....

If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression....

Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales based team....

Handling inbound calls -Arranging call outs -Dealing with distressed or upset customers Requirements To be successful in this role, you must have strong customer service and call centre experience....

Handling inbound calls -Arranging call outs -Dealing with distressed or upset customers Requirements To be successful in this role, you must have strong customer service and call centre experience....

Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable....

This is an excellent opportunity for someone with strong communication skills and previous customer service or call centre experience who enjoys working in a busy office environment....

Requirements Fluent in either Polish or Spanish Strong English communication skills (required for training and internal communication) Previous telesales, lead generation, customer service, or call centre...

Removal of rubbish from gardens Driving the team van when required Remove needles, bodily fluids & other contaminated objects on occasions when needed Log updates on the PDA and keep the call centre...

The successful Customer Service Advisor will have the following skills and experience:- previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices....

Reliable, professional and confident working with the public Ideal Backgrounds (not essential) Experience in any of the following would be useful: Reception / Front of House Office or Administrative roles Call centre...

Person Specification Proven customer service experience (e.g. retail, hospitality, call centre, or other customer-facing roles). Confident communicator, comfortable liaising with engineers, subcontractors, and internal teams....

Confidence on the phone - you can build rapport in the first 30 seconds Hunger to hit targets and be the top name on the board Organised enough to manage your own leads and follow-ups Any sales, retail, hospitality, call-centre...

Updating customer database ensuring excellent levels of attention to detail Skills and experience Previous experience in a customer service, sales, call centre...

Previous experience in a contact centre or customer service role is a plus, but not required! If you're ready to take your customer service skills to the next level and work in a fun and professional environment, we want to hear from you!...

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre at the heart of service delivery....